Thank you for purchasing men’s apparel from us. If you are not completely satisfied with your purchase, we are here to help.
Refund Eligibility:
You may request a refund within 30 days of receiving your merchandise.
The merchandise must be unworn, unwashed, with all original tags attached, and in its original packaging.
Discounted or clearance items are not refundable.
Refund Process:
To begin the refund process, please email our customer service at kevinjackson@wuzhongcloth.com with your order number, purchase date, and reason for the refund.
Our customer service team will instruct you on how to return your merchandise. Please note that return postage is the sole responsibility of the customer unless the item is defective.
Refund Time:
Once the item has been received and inspected, we will process your refund immediately.
Refunds are typically reflected in your account within 5 business days of receiving the returned merchandise.
Exchange Policy:
If you wish to exchange an item, please return the item following the refund process and indicate the exchange request in your return package.
The exchanged item will be shipped once we receive the returned item.
Contact Us:
If you have any questions or need assistance regarding our refund policy, please contact us at: +1 251-448-5045.
We hope you enjoy your shopping experience on our website and thank you for your support!
